Adopt a Green Mentality

I’ve written about the importance of learning in leadership often.  Those writings included:

The Learning Zone – Everyday Action for Learning

Learning: Make it Informal

Fixed or Growth, What’s in your mindset?

It’s All About Learning – Part Deux

Learning is an important element of leadership.  I’m not writing today to restate that fact.

However, I find it  interesting when there is a new twist to an existing idea and that is the notion behind my urging to “Adopt a Green Mentality.”

The idea came from Shawn Murphy (Twitter: @Shawmu), the founder of Achieved Strategies when he wrote, 12 Most Necessary Shifts in Leadership Thinking for Today. 

I love a good list of insight and definitions and the tenth item on Shawn’s great list was my favorite.  It immediately resonated with me.  Here are Shawn’s words.

10. Adopt a “Green Mentality”
A colleague once said about professional development:  “If you’re ripe you’re rotting; if you’re green you’re growing.” Professional development never ends. A green mentality keeps your mind sharp and your skills fresh.

My call today is for leaders to adopt a green mentality.  Join me and make it part of your everyday mission.

Thanks for reading.  Lead quietly and think green, be growing.

don

Gratitude is Powerful and Contagious

Gratitude is a powerful attitude. 

I have written about gratitude  many times.  You can review summaries of three Lead Quietly gratitude posts below.

“Show Gratitude” is also Quiet Leader Commandment #7.   It is an important leadership tenet.

But it takes discipline. When the stress of our situation causes us to work with our heads down and a focus on our mission, it is easy to forget.  As is often quoted: "We are so often caught up in our destination that we forget to appreciate the journey, especially the goodness of the people we meet on the way." - Source Unknown

This past week, two of my colleagues, Jason and Keith, provided me with two  lessons and a reminder about the power of gratitude.  I don’t have to share details other then that their dialogue reminded me of the power of gratitude, and,

1. You double or triple the impact if you go out of your way to deliver the message.
2. It is hard to receive thanks without passing it back.  It’s contagious.  

Here is a quick summary of some of my previous writing on the topic as a further reminder of the power of gratitude.

---

Building Community:  Thank you as a way of leading

from the Lead Quietly Archives

Gratitude is an easy and remarkably powerful step in building the type of community that is essential for successful teams. As I have written before, "Building community is hard. However, it is easy to start quietly and simply with thanks and smiles.


First, I'd invite everyone to read the wonderful work of Rosa Say. I have employed Rosa's insight several times in the past including, 12 Rules for Leadership and It's All About Learning.
This week, her Managing with Aloha Coaching blog introduced me to the concept of "mahalo" which means thankful living. The most striking suggestion for a quiet leader is,

Say “thank you” often; speak of your appreciation and it will soften the tone of your voice, giving it richness, humility and fullness.

---

Transformational Gratitude

from the Lead Quietly Archives

Gratitude is transformational. Russell Bishop writes this past week on the Huffington Post that gratitude is a key to personal transformation. I'd like to share two of Bishop's thoughts and encourage you to read the full post.
Bishop writes, "given the stressful times in which we live and the apparent instability, unreliability, and fear wracked nature of our social and economic systems, it seems to me that the counterintuitive notion of Gratitude is needed right here, right now, for each and every one of us."
He goes on to write beautifully about the transformational force of gratitude.

Gratitude is a kind of seed that survives even the most devastating of circumstances, one that can germinate with the slightest amount of care. And when the gratitude seed germinates, the grateful typically experience an expansion of well being - emotionally, physically, and spiritually.
The seed typically sprouts in small ways, and yet the observant amongst us will notice that the tiniest sprout slowly grows into something more substantial. Gratitude is not just a seed, but also a form of nourishment that enables us to find our way out of difficult circumstances, to find choices that others might miss, and to craft an improved life experience.

This is a powerful sentiment for a simple concept.

---

Practice Gratitude - Increase Happiness, It's Official

from the Lead Quietly Archives

The research data is in. Gratitude builds community and increases happiness.
I have written in earlier posts that a simple thank you does much to build community. In Build Community - Start simply with smiles and thanks, I quoted Carmine Coyote who wrote at Slow Leadership, that gratitude is "major constituent in the glue that holds together groups of all sizes, from a few friends to society as a whole."


Leaders can use thanks and gratitude to start building a community of leaders.
The value and effect of gratitude was cemented in "Practicing Gratitude Can Increase Happiness by 25%" on the PsyBlog. The post cites the work of Dr. Robert A Emmons of the University of California, Davis in his book, Thanks!: How the New Science of Gratitude Can Make You Happier. In studies referenced in the book, Emmons found that people who focused on gratitude felt fully 25% happier and more optimistic about the future.


Additional research by Emmons and Dr Michael E. McCullough of the University of Miami discovered that the benefits of gratitude extended to a variety of emotional, interpersonal and life gains.

---

Thanks to my colleagues for the lesson and reminder. 

Thanks for reading.  Lead quietly and don’t forget gratitude.

don

My Tribute to Trey Pennington - Be-Attitudes for a New Millennium

Today, I was saddened by the news of the passing of Trey Pennington.   I am reaching back into my archives in tribute to his life and great contribution. Please read below.

Today, his suicide death reminds us that depression can take on many forms and impacts, even in someone with a great public persona.  An estimated 19 million Americans suffer from major depression.  It is an illness that must be treated and treated seriously.

Today, I was touched by a number of tributes to Trey.  The bravest was perhaps the words of Bridget Pilloud  who wrote today, The Difference between Trey Pennington and Me.  Please read it for insight into depression.




My Tribute to Trey Pennington.  RIP......

Originally Posted April 11, 2010:
I love a concise list that can provide insight, a call to action, or a quick reminder. I have noted this before in For the love of learning, you gotta love a good list. My Quiet Leader Commandments is one of my contributions.
In a similar vein, fellow AOC3 collaborator, Trey Pennington provides a great list of guiding principles for leaders. He titled his list, Be-Attitudes for a New Millenium. I discovered this great list as part of my AOC3 Learn Quest , my personal mission to learn from each of the contributors to the book Age of Conversation 3 that will be available soon.
Here are Trey's Be-Attitudes:

The Be-Attitudes for a New Millenium

Be alert: You may either be self-centered or alert.
Be quiet: When you’re quiet, you can listen.
Be available: yep, this is a 24/7 world and banker’s hours went away as an acceptable measure of availability a long time ago.
Be visible: it means having a sufficient presence wherever “your people” might be hanging out they know you’re there when they need you.
Be responsive: If your people” ask you a question, give them an answer.
Be generous: the days of protecting your turf are long gone.
Be helpful: Help people solve their problems; good things will happen.
Be quiet: quietness is linked to humility is linked to greatness.

Please read the full descriptons at treypennington.com. The post's comments are also enlightening.

In summary, I appreciate the entire list but especially like the extra attention given to the call to "Be Quiet."
Trey links quietness to humility and reminds us of the great and sustainable accomplishment of those who changed the word quietly in contrast to the loud ones who have left us with messes. (think about our current economic state)
Additionally Trey posits, "When you’re quiet, you can listen." Listening is a key element of building community, learning, balance and building vision.
I'm honored for the opportunity to collaborate with Trey Pennington and others. My AOC3 Learn Quest challenge is my mission to explore the work of every co-collaborator of the Age of Conversation 3. I am humbled to be a part of this great group of writers and thinkers. They offer so much to learn and explore. You can follow my progress on my AOC3 Dashboard. The book will be available soon. Proceeds to benefit the Make-A-Wish Foundation
Enjoy, keep meshing up and lead quietly.
Don
#AOC3

Posted via web from Meshing Up

How do you know that it is working? You Monitor and Adjust.

Good teachers are always asking, “How do I know that it is working?”  Isn’t that also an essential question for leaders?”

I have used the last few posts at Lead Quietly to draw links between the critical behaviors of a teacher to the critical behaviors of a good leader.

Here is the complete list of the critical teacher behaviors and the same behaviors applied to leadership:

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your mission.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed.Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

Monitor and Adjust

An effective teacher will include a check for understanding as part of every lesson.  Of course, a common check for understanding is a test.  However all of us recognize that our favorite teachers were the ones who offered different approaches and creativity to different learning situations.  These were likely teachers who were always monitoring, adjusting, continually tweaking their approach. 

Just writing about this takes me back in time to my junior high science class where we could count on the same daily lecture, that amounted to nothing more than a recitation of the textbook without comment, feedback, dialog, and certainly no check for understanding.  As delivered by this less than competent teacher, teaching was comprised of only lectures and tests.  Don’t you think that seeing half of class asleep be cause for some adjustment????

Contrast this experience to these frequently cited words used by Dr. Madeline Hunter in her work, Enhancing Teaching:

A creative teacher is one who has first acquired the necessary skills to practice the science of instruction and who continues to refine and supplement those skills in such a way as to capitalize on his/her own personal strengths, those unique qualities of the learners, and the individual features of the teaching/learning environment in which students and teachers find themselves.

 

Monitor and Adjust in Leadership

Shouldn’t a good leader always be asking, “How do I know it is working?”  Shouldn’t a good leader always be adjusting their approach to match the situation. 

Let’s take the sentiment of the Enhancing Teaching quotation from above and give it a Lead Quietly bias:

 

An effective leader is one who constantly hones the necessary skills to practice the art of leadership and who continues to refine and supplement those skills in such a way as to capitalize on his/her own personal strengths, the unique qualities of others, and the individual features of the community and the situation in which the individuals find themselves.

When you review the changes that I made to the quotation, it highlights the following elements of leadership that have been cited previously on Lead Quietly:

Leaders should be constantly learning about leadership in order to adjust and grow.  Remember, it’s all about learning. 

There is no single best leadership style.  What works best is going to vary because the strengths of the leaders and the qualities of others.  A good leader can adapt as needed.

Leadership is about community and the skills of the community and the context of the situation are key variables. Different situations and communities call for different approaches. 

Any leader who does not monitor and adjust will simply not be effective in the complexity of today’s environment.

Thanks for reading.  Please lead quietly and don’t forget to monitor and adjust.

don

Lead Like a Good Teacher - Be Principled

Good leadership is similar to good teaching. You can also say that good teaching is really good leadership.

I have used the last few posts at Lead Quietly to draw links between the critical behaviors of a teacher to critical behaviors of a good leader.

Here is the complete list of the critical teacher behaviors and the same behaviors applied to leadership:

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your misison.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed.Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

Guiding Principles

In this post, I focus on the the fourth critical behavior of teachers and leaders, where success in either area requires use of core guiding principles.

I am a fan of guiding principles. In my day job in information management and business intelligence, the domain's guiding principles drive good practice and propose an appropriate course of action for most design and application decisions.

Principles of Learning

Madeline Hunter's Instructional Theory into Practice model for teaching mastery proposes four key principles of learning that should be used. The principles focus on active participation, motivation, closure and reinforcement. An exploration of these four principles are beyond the scope of this article. However, I would like to discussion reinforcement and describe a teacher trick that I frequently use when presenting to my team or other group.

Most of us understand the basic principles of reinforcement from our studies in psychology where we learned about B.F. Skinner and positive and negative reinforcement. We generally understand that positive reinforcement increases the probably of response while negative reinforcement will tend to supress response.

Now imagine that you are presenting to a group and you pose a question to the group. For the purpose of this discussion you pose the question, "What is two plus two?" The first response that you get is "five." Five is flat out a wrong answer. And if you as the presenter say, "Wrong", you may never get another response from that audience member. Negative reinforcement will suppress response. It's not possible for you to say "Good answer!" So how do you neutralize the wrong-answer response that you need to give?

The teacher trick is to convert every response to a right answer. So when the audience member responds with the wrong answer "five," you can convert that into a right answer by saying, "Thank you. If I had asked 'What is two plus three?' the answer would be five. However, I had asked 'What is two plus two?' so "four" is the answer."

In this simple response, you converted the wrong answer into a right answer for a new question and made better use of the principles of learning.

Use but do not Abuse the Principles of Leadership

For nearly four years, I have written at Lead Quietly, about topics that I consider to be the essential principles of leadership. Readers of this blog understand my passion for principles like learning, collaboration, engagement, communication, community, balance, vision, and trust. I do not intend to reintroduce these principles in this post.

However, I thought I would reuse a visual concept that I first used back in a 2008 post, Lead Quietly, Can you state that in 25 words or less? where I used Wordle to present a visualization of Quiet Leadership. Here is my new visualization about the principles of Quiet Leadership that you should use but not abuse so that you can lead like a teacher.

My hope is that the visualization presents a reminder about leadership principles that should be used but not abused.

Thanks for reading. Please lead quietly with principles.

don

Lead Like a Teacher - Focus on the Follower

In my previous three posts, I linked the skills of leaders and teachers by comparing the five critical behaviors of ateacher to associated leadership skills. I'm a former teacher and I find myself using my teacher skills and behaviors every day. I have deep regard for the skills of a good teacher and this series of posts is my proposal that thoseteacher skills are also essential leadership skills.

Here is the complete list of the critical teacher behaviors and the same behaviors applied to leadership:

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your misison.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed.Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

In this post, I focus on the the third critical behavior of teachers and leaders, maintain the focus on the learner or follower.

In teaching, the activities of the teacher need to focus on the learner. It's another simple concept. Teaching is not a brain dump or continuous lecture of information. Learning requires active participation of the learner.

Constructionist theories of learning propose that the teacher is a facilitator who crafts a learning experience that allows the learner to construct their own understanding of the content. The activities of a good teacher should center around learning (learner-focused) and not about teaching (teacher-focused). Teaching is not a performance. It's about learning.

The activities of a good leader should also focus on the follower and not the leader. A good leader is not about command and control. It is about facilitating, coordinating, collaborating, trusting and influencing. It's a big job and it's difficult.

Here are some snippets of previous Lead Quiety posts that focus on this concept.

From Leading from Below:

Focus on influence, not control.
Enlist people around you to work on a common cause. Try to get people to act on their own. Adopt the perspective of the people around you. Don't hoard information. Share it. Keep things simple and clear and win the devotion of the people around you. Think influence not control.

From Hiding your Leadership come one of my favorite leadership quotations, quote from Chinese philosopher Lao Tzu,

As for the best leaders, the people do not notice their existence. … When the best leader’s work is done the people say, ‘We did it ourselves!

From my Quiet Leader Hall of Fame series, featuring Dwight Eisenhower, we learned that Eisenhower was always team focused:

Eisenhower never used the word "I". It was always "we," except one time when he wrote out the message that would be handed to the press in the event the landings failed. And there he used the personal vertical pronoun, it's my fault, I did it. Otherwise it was always "we".

From Be a good leader. Be incomplete. Don't be perfect, don't even try. I quote Peter Senge and others who wrote in the Harvard Business Review:

... the sooner leaders stop trying to be all things to all people, the better off their organizations will be. In today’s world, the executive’s job is no longer to command and control but to cultivate and coordinate the actions of others at all levels of the organization. Only when leaders come to see themselves as incomplete—as having both strengths and weaknesses—will they be able to make up for their missing skills by relying on others.

In summary, isn't leadership really more about followership? A good leader should focus focus on the follower andlead like a teacher.

Thanks for reading and please lead quietly.

don

Lead like a Teacher - Find the Right Role

In previous posts, I drew parallels between leadership and teaching. I have deep regard for the skills of a good teacher and good leaders seem to naturally apply their critcal skills.

Here are the five critical behaviors of a teacher and the same behaviors applied to leadership as originally cited in Great Leaders Should Behave Like a Teacher

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your misison.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed.Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

In this post, I focus on the the second critical behavior of teachers and leaders.

The concept for a teacher is simple. A good teacher teaches at the appropriate level of difficulty. A third grader who is just learning his/her multiplication facts isn't ready to receive a lesson on quantum physics. Of course, a good teach constantly monitors and adjusts (this is another key behavior that I want to explore later) in order to get to the right level of difficulty.

As a leader/manager, I try to use a parallel concept with two tenents:

1. Put people in a position and role where they can succeed.
2. Pursue clarity in roles.

The Tom Kelly Approach

I refer to the challenge of putting people in a role where they can succeed as the "Tom Kelly Approach." For years, I have attributed my discovery of this concept to Tom Kelly, the former manager of the Minnesota Twins. Hence I think of it as the Tom Kelly Approach even when many of my colleagues don't recognize or remember who Tom Kelly is.

This concept came to me during Kelly's weekly radio show in his response to a call-in listener who was insisting that Kelly should be starting the backup catcher who was hitting over .300 at the time. Kelly responded to the caller by proposing that this was a bad idea. In his own direct language, he declared that one of his roles as the manager of the team was to put his players in a role where they can succeed. In this case, he clearly stated his opinion that the backup catcher would fail in a role as the every day starter.

It is one of those conversations that lit a bulb for me and stayed with me, well after most people have forgotten who Tom Kelly is. Like a teacher needs to teach to the right level of difficulty, as a leader/manager I try to put people in roles where they can succeed.

The second tenent of this concept refers to the need to communicate so that people are clear in their roles. This is a concept that I discovered while teaching for the University of Phoenix while pursuing information that would help student groups. I have written about this before in Manifest Team 1: Characteristics of High Performance Teams where I discussed the need for clarity in writing:

Clear roles: Team members need to understand their roles and assignments. And it's better when the understanding includes the big picture, task interdependence, and how one members work affects other members.

Just like a great teacher who is able to provide the perfect lesson at the right level of difficulty for a learner, a great leader/manager needs to be able to place a team member in a perfect and clear role to be successful. It is just another example of parallel critical behaviors between teachers and leaders.

In my own quiet fashion, I continue to show respect for the skills of a good teacher. My series also includes:

Great Leaders Should Behave Like a Teacher

Great Leaders Act Like a Teacher - Lead to an Objective

Great Leaders Act Like a Teacher - Master the Art of Skillful Questioning

Thanks for reading. Please lead quietly and like a teacher.

don

Great Leaders Act Like a Teacher - Lead to an Objective

In my previous post, I drew parallels between leadership and teaching. I have deep regard for the skills of a good teacher and good leaders seem to naturally apply their skills. Here are the five critical behaviors of a teacher and the same behaviors applied to leadership:

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your misison.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed.Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

In this post, I focus on the the first critical behavior of teachers and leaders who act like a teacher and employ the objective as a leadership tool.

When a teacher teaches to an objective, it calls on the teacher to not only formulate an objective before instruction begins, but to also declare the objective as an element of each lesson. There is a planning element to the objective but it is also important to communicate the objective not only at the beginning of the lesson but also to restate the objective at the end of the lesson.

In my own role as a teacher, this eventually became a natural element of my instructional approach. Interestingly, as I watch training lessons in the business world, it is common to see a trainer dive into the content of a lesson without the statement of objective. Most "amateur" trainers are more concerned about the content and forget the packaging, i.e. the statement of objectives at the beginning and end of a lesson.

In "Act like a teacher" fashion, it also falls naturally that leaders should lead to an objective. The primary purpose of this post is to explore of the "objective" as a leadership tool. I have chosen to explore the use of objectives in three areas:

1. The objective as a planning tool.
2. Using objectives as a meeting agenda.
3. Using objectives to organize communication.

The Objective as a Planning Tool

Just as the objective is part of a teacher's lesson plan, the statement of objectives is a useful and influential part of the planning process. The process can start as simply as asking the question, "What are we trying to accomplish?"

In the business world is is very common to find conversations about problems that start with solutions. It is kind of like doing software development without requirements. It is easy to begin "solutioning" before the objectives are actually stated. As a leader, you can influence the conversation by simply stating, "Let identify what we are trying to accomplish here." This leads to your list of objectives.

For teachers, learning objectives describe "what students should know or be able to do at the end of the course." (MIT Teaching & Learning Labratory) and are distinguishable because the begin with an action verb like demonstraction, report, compare, etc.

For the the purpose of business planning, I feel that your objectives, stated as little more than a bulleted list of what you are trying to accomplish, is often adequate. A simple bulleted list might be DUMB (doable, understandable, manageable & beneficial) but still can add direction to the conversation. Many objective-setting experts propose that you improve your objectives by making them SMART, i.e. Simple, Measurable, Attainable, Realistic, and Timely. In a quiet leader manner, I propose that any objective used in planning and that answers the question, "What are we trying to accomplish?" is a significant and leaderly step.

Using Objectives as a Meeting Agenda.

In business, we participate in hundreds of meetings every year. Unfortunately, many meetings start and end with no statement of purpose or agenda. People leave those meetings frustrated and wondering why the meeting was needed.

It is very simple to state the objectives in the meeting the meeting invitation and restate the objectives at the beggining of the meeting. In prefer a statment of objectives over an agenda. Whereas, an agenda would provide a sequence of topics, a list of objectives can do the same while also providing purpose and direction to the meeting.

The meeting experts at the Effective Meeting site offer Six Tips for More Effective Meetings where they state the importance of meeting objectives in tip number two, immediately behind their first tip where they propose that the best meeting sometimes is no meeting. In talking about meeting objectives they state,

One benefit of setting objectives for the meeting is to help you plan the meeting. The more concrete your meeting objectives, the more focused your agenda will be.

You can lead with objectives by using objectives as a meeting agenda.

Using Objectives to Organize Communication

A few years ago when I was teaching a college critical thinking class for IT students, it was common for these new students to submit papers that were unorganized and meandering. The writers would often jump directly into the content discussion with no statement of purpose or hint about their plan. My primary message to those students is essentially my recommendation in this post. Leaders can use objectives to organize and more effectively package written or verbal communication. A simple declaration of your objectives or purpose in either a written paper, memo or presentation goes a long ways to organizing the communication and giving it a purpose.

I could not have stated this any better than white paper specialist Jim Lodico in his post, Ten Days to a Better White Paper – Day 1: Define Your Objectives where he writes

One of the most important yet most overlooked steps in creating a white paper is to clearly define the goals and objectives of the project. ... The paper may provide valuable information and truly solve an industry problem but without a clearly defined objective at the outset, the white paper doesn’t work.

The same message can be made about presentations. A statement of objectives adds direction and purpose to your presentations. It also gives the presentation a teacher-like quality. This idea is validated by presentation specialist and author, Andrew V. Abela at his The Extreme Presentation(tm) Method blog. Speaking of presentation objectives he writes,

Your objectives should not be about what you—the presenter—intend to do in your presentation. Those are not objectives; they’re an agenda. Your objectives should be about how your audience will change as a result of your presentation: how will they think and act differently after they leave the room.

You can avoid unorganized and meadering communication by adding a statement of objectives to your written communications and presentations.

The primary purpose of this post is to explore the "objective" as a leadership tool. Just like a teacher, quiet leaders will benefit by leading to an objective in planning, meetings, and communications.

Thanks for reading. Please lead quietly with objectives.

don

Great Leaders Should Behave Like a Teacher

There are some obvious common elements at the intersection of leadership and teaching. Perhaps the most obvious is that good teachers are leaders.

However, the intersection took a different direction last week after reading an article on brain health on the Lifehacker site. The post, Top 10 Tips and Tricks to Train, Exercise, and Better Your Brain describes ten activities that can exercise your mental muscles. Sodoku, math exercises and writing are good examples.

The tip that took me in a different direction was the post's suggestion to "Act Like You're Teaching." The post encourages us to exercise our brain by pretending "as though you're teaching yourself how to do" something.

This tip caused me to consider the intersection of teaching and leadership. I'm a proud, former teacher who values the skills of a good teacher. During my days as a teacher I was part of an instructional skills development program that introduced me to the work and teaching techniques developed by Madeline C. Hunter. Her work and research demonstrated that effective teachers have a methodology and exhibit key critical behaviors when planning and presenting a lesson.

Although Hunter is best know for her Instructional Theory into Practice teaching model, part of her work also included the Five Critical Behaviors of a Teacher. To this day, I can recite those five behaviors as:

1. Teach to an objective.
2. Select the right level of difficulty.
3. Focus on the learner and the learning.
4. USE without abuse the Principles of Learning
5. Monitor and Adjust

I have always thought that those same behaviors of a teacher can be applied to leadership. There are teacher behaviors from this list that I use every day. However, until now, I had never lined them up directly as I have done below where I associate each critical teacher behavior with a related leadership behavior:

Five Critical Behaviors of a Teacher	Five Critical Behaviors of a Leader
Teach to an objective	Lead to an objective. Have clarity in your misison.
SELECT an objective at the appropriate level of difficulty.	Put people in a position and role where they can succeed. Pursue clarity in roles.
MAINTAIN the focus of the learner on the learning.	MAINTAIN the focus on the follower.
USE without abuse the Principles of Learning (Active Participation, Motivation, Closure, Reinforcement)	USE without abuse the Principles of leadership (Active Participation, Motivation, Engagement, Trust)
MONITOR and adjust.	MONITOR and adjust.

The five behaviors can very nicely align with corresponding behaviors that we expect from leaders.

In the next few posts on Lead Quietly, I intend to explore the intersection of teaching and leadership through this aligned set of behaviors.

Thanks for reading. Please lead quietly and act like a teacher.

Don

Building Trust Every Day - It's Important, It's Easy

Trust is an essential element of leadership.

To me, there is a solid link as validated in some of my previous explorations where I cited the work of James M.Kouzes and Barry Z.Posner from The Leadership Challenge and discussed the absence of trust as note as one of five team dysfunction in my review of The Five Dysfunctions of a Team: A Leadership Fable.

This post expands my reflection on trust from a couple of recent discoveries on the blogosphere. First, exploring the importance of trust in collaboration and work performance, and secondly, to offer easy quiet leader-like tips for trust building. You can work on trust every day.

The Importance of Trust

Bret L. Simmons in a post "Why We Trust" at the Leader Lab site, cites two compelling studies that link the role of trust to collaboration and general task and job performance. Two quotes from Bret's post summarize the study's findings:

Trust increased an individual’s task performance, risk taking behavior, citizenship behavior (doing more to help others at work), and decreased counterproductive behavior.

If teamwork is important in your organization, then ....you should select and promote individuals with a high propensity to trust.

The Simmons post validates my previous thinking on the importance of trust. Good information from the LeaderLab. You can get more from Bret Simmons at his Positive Organizational Behavior site, both great leadership resources.

Building Trust

The importance of trust is clear. Now how do you build trust? Are there quiet leader-like approaches for building trust?

I discovered a very nice trust building tip list from the Thinking for a Change blog of Pascal Van Cauwenberghe. In the post, he summarizes a 2007 presentation from David Anderson titled, Building a high trust culture in your software engineering organisation.

In the post, Pascal suggests, "Do you want to work better, faster and get more satisfaction out of it? Increase the trust level in your team."

He offers a quiet leader-like list of tips for building trust, an actionable list that reminds me that you can work to build trust every single day.

Here is Pascal/David's tip list:

• Trust begets trust
• Be humble and respect the other
• Vulnerability disarms
• Apologize for poor results; take responsibility, even if you weren’t involved in the delivery of the poor results; promise better; deliver.
• Keep delivering, regularly, predictably.
• Deliver daily on your personal commitments; deliver daily or weekly on team commitments
• Demonstrate competence; rehearse and practice for perfect delivery
• Be transparent
• Encourage learning from failure
• Get rid of command & control
• Build up a reputation
• Define clear values and principles; let them guide decision making

I like this list. There is something on this list that you can work on every single day. The result of this daily attention will be the expansion of trust and the increase in job performance.

Thanks for reading. Please lead quietly and build trust every day.

Don

The Learning Zone - Everyday Action for Learning

Learning is key to leadership. It's a simple idea. However, we also know that learning is complex with many styles, approaches, and theories. It is easy to propose that learning is essential but how does one simplify the concept into everyday action.

Everyday action about learning recently came to me as I read Monday Morning Leadership: 8 Mentoring Sessions You Can't Afford to Miss by author David Cottrell. Monday Morning Leadership (MML) is a short book of practical advice that is set as a story where a manager named Jeff becomes a student of leadership through weekly discussions and coaching with his mentor. Tony, the mentor, takes his student down a journey of sage and practical advice for leaders and managers.

Tony's advice throughout the story is solid and accessible. His advice is consistent with the insights offered here on Lead Quietly. However, no section of MML reasonated more than Cottrell's exploration of "the Learning Zone."

As leaders, it is easy to become stale. Cottrell cautions leaders to avoid becoming complacent within your comfort zone, a space that he proposes is a "forceful enemy to your potential." He proposes that you avoid complacency by entering the "Learning Zone."

Cottrell's Learning Zone is comprised of three rooms, the Reading Room, the Listening Room, and the Giving Room. These three rooms present an approach for everday action from the Learning Zone.

The Reading Room

Your everyday action that brings you to the reading room is simple. Read every day. When you commit 10 minutes per day, you will learn from over a dozen books every year. I'd propose that books are important but that a regular scan of the leading leadership and management blogs will also serve you well. My action plan is simple, set aside time everyday for reading.

The Listening Room

Listening is key to learning, leadership, and collaboration. Listening is inexplicably linked to learning, conversation and sharing which as noted by learning expert Jay Cross, become the "stem cells for learning." Your everyday action? Take time to listen and learn. Listen intently to every conversation.

The Giving Room

Give back by teaching and helping others succeed. By teaching others, you become more accountable for the approaches that you are teaching. Aristotle wrote, "Teaching is the highest form of understanding." Your everyday action from the Giving room? Take the time to give back by teaching other.

I like simple learning actions. Learn by reading, listening, and giving. With these daily actions, we don't need to think that learning has to be complex.

Thanks for reading. And don't forget to read, listen and give.

don

Newness Calls for Renewal of Principles and Values.

My current situation calls for renewal. Newness abounds.

I recently started a new job with a new company, new team, a new role, and new responsibilities. My daughter recently graduated from high school and planning and preparation for her new life at college is in full swing. My family's health is good, the best that it has been in years. That's a great new feeling. Finally, we just celebrated the first day of summer. The new season, and the newness of my current situation calls for renewal.

I'm not talking about major reconstruction. But it is a great time to revisit the values, rules, and guiding principles that I believe in. Some of these principles may have gotten lost during the recent busy and stressful season.

It could be a big task. However, I'd like to reach into my past and remind myself of my core principles through two of my previous posts.

Quiet Leader Commandments - a Redux

I originally presented this list of commandments as a simple list that requires no additional explanation. I believe the list still stands without elaboration.

1. Always learning, always improving, always practicing.
2. Stay balanced.
3. Be resourceful, be a problem solver.
4. Show vision.
5. Be nice, be decent, be fair.
6. Serve.
7. Show gratitude.
8. Communicate well.
9. Listen always.

In this I believe! I feel renewed already.


Learn to Distinguish Yourself in 9 Simple Steps!

Another great list for renewal is cited in 2008 comes courtesy of author, consultant, and entrepreneur, Raj Setty. Beyond Code: Learn to Distinguish Yourself in 9 Simple Steps!. The eBook is available for FREE from Setty's web site.

It is a great list of reminders about how to set yourself apart. If you are looking to distinguish yourself, just reading the table of contents provides a motivating list of suggestions and reminders.

1. Learn
   
2. Laugh
3. Look
4. Leave a Lasting Impression
5. Love
   
6. Leverage
7. Likability
   
8. Listen
9. Lead

As Raj explores each "l" item, he offers suggestions, insights, quotes, and an accountability assessment. Even if you feel that you have mastered the idea, Raj's reminders and assessment can bring new insight and renewal. The Amazon reviews on his printed book validate my sentiments; it is an overwhelming five-star selection. Did I mention that the ebook is FREE?

Thanks for reading. Please lead quietly and renew with me.

don

Lead like a statistician - without the math

If you are a fan and student of analytics and infographics, I hope you visit, subscribe and follow the work and discovereris of Nathan Yau and his Flowing Data blog. (Blog, Twitter) I am a data geek in my day job and appreciate the growing use of analytics and infographics as a means of communicating and making sense of data.

My interest in infographics brought me to the Flowing Data site and Nathan's collection of unique and informative visualizations. I'll share a couple of favorites before I get to the leadership message of this post.



A favorite blogosphere chuckle came with the post Data Underload #6 - Bed Head. Here is a snippet, check the post for the entire visualization.







In another clever application of infographics, Nathan represents familiar movie quotations in Data Underload #12 - Famous Movie Quotes. Visit the post to see the entire collection.









What about Leadership?

Nathan wrote a post on his Flowing Data blog entitled Think like a Statistician - without the math. In the post, Nathan describes informal and practical insights that he has learned about working and playing with data. He suggests that " the most important things I've learned are less formal."

The parallels to leadership struck me almost immediately. The Lead Quietly blog focuses on the informal, practical and "quiet" principles of leadership, collaboration, community, balance, and vision. One of my missions is to share the informal insights that I have discovered and validate those insights through links to other work in the leadership space.

Statistics and leadership both call for principled action and I found the overlap surprising. Let's review Nathan's five "statistical" principles with a leadership twist:

Attention to Detail
In data work, Nathan suggests that, "it's the little things that end up being the most important." You should be looking for outliers, missing data points, and inconsistencies.
In my view, the parallel leadership attribute is vision, the ability to sense and observe what is going on around you within your teams. I believe that as a leader you know the little details about the people around you. If you know about your colleagues children and spouses, this attention to detail will serve you well in building trust and community.

See the Big Picture
While attention to detail is important, statically speaking, Nathan encourages us to not get get "too caught up with individual data points or a tiny section in a really big dataset."

In leadership you also need vision to see the big picture. Leaders need big-picture vision to have an awareness of the of the people, skills, processes, and opportunities around you. I previously wrote about vision in Act with vision - the Vision of Quiet Leadership. See the Big Picture, it's a practical piece of advice for leaders and statisticians.

No Agendas
In statistics, Nathan describes the dangers of letting preconceived ideas influence the results of a study or experiment.
Leadership requires the same type of objectivity. There is a certain maturity required of good leaders that allows them to work without personal agenda. As I cited before in The Maturity and Balance of Quiet Leadership, maturity may be the basis for objectivity, patience, and humility exhibited by great leaders.

Look Outside the Data
To think like a statistician, Nathan proposes that the:

more you know about how the data was collected, where it came from, when it happened, and what was going on at the time, the more informative your results and the more confident you can be about your findings.

Whereas, he proposes context, context, context for better understanding of data, I couldn't help but think of mindfulness, mindfulness, mindfulness for a parallel concept in leadership. A quote from George Ambler from The Practice of Mindfulness on the Practice of Leadership blog proposes this context awareness:

When navigating through uncertainty, especially during times to rapid change, crisis or when facing novel situations the ability to be fully present is critical. This is because in these types of situations, “When faced with this kind of turbulence, mindfulness becomes even more important. You need more, rather than less, information, and it is generally more difficult to get. You need to leverage your strengths and find those people who are succeeding despite the disruptions. You need to stay calm.“

Mindfulness allows you to establish awareness of your surroundings and understand the context, context, context of your situation.

Ask Why
Nathan states, " this is the most important thing I've learned, always ask why." For a blip in a graph, you should wonder why it is there.

I equate "asking why" to curiosity. Curiosity links directly to learning and passion.

Curiosity is a measure of your passion. In Curiosity as a measure of passion, I quoted Steve Roesler of the All Things Workplace blog who stated,

successful employees of every ilk display a never-ending curiosity that emerges as "passion" in a meeting room filled with people.

Effective leaders recognize the value of curiosity. They are driven to ask why?

The important thing is not to stop questioning; never lose a holy curiosity.
- Albert Einstein

Principles as a Compass
Principles guide action and clearly statistics and leadership are principled genres. As Stephen Covey writes in Principle Centered Leadership,

Correct principles are like compasses: they are always pointing the way. And if we know how to read them, we won't get lost, confused, or fooled by conflicting voices and values.

Thanks for reading. Mesh. Lead quietly and like a statistician.
Don

Learning from the Age of Conversation 3 Authors - I'm Addicted

Last week when I posted about my participation as a contributor to the ebook, Age of Conversation 3, a challenge I made for myself was to visit the sites of as many contributors as I could.  From the start of this effort, I became addicted to the learning that was taking place. I immediately discovered new ideas, new tools, and great concepts from the AOC3 contributors.  It is an amazing group of writers, thinkers, and innovators and I wanted to learn and share my discoveries. Consequently, I started planning my AOC3 Learning Quest.

I wanted to accomplish three things in my quest. 

1. Visit the contributor's web site and learn.
2. Follow the author on Twitter.  I created a AOC3 Twitter List if you want to follow along.  Click to access.
3. I wanted to share specific new discoveries at my other blog:  MeshingUp.com

Of course, being a data guy in my day job, I had to organize this information, keep some records, and keep score.   This link will take you to my  my AOC3 Learn Quest Dashboard where I keep track of my progress.  There is a lot of learning from my fellow authors.  

Thanks for reading.  Please Lead Quietly and remember, it's all about learning.

Don

 

 

Posted via email from Meshing Up

I'm Meshing Up

In January, I proposed that my themeword for 2010 was Mesh.

I was, and am still inspired by a Seth Godin ditty titled, What Matters Now (download the ebook). Lisa Gansky wrote a section titled Mesh that called for a change in how we relate to things in our lives. She called for us to reshape how we work, plan, embrace, and engage.

I liked the concept immediately and made Mesh my #themeword for 2010. I expanded the idea of mesh in my blog post. I am Meshing Up and as Gansky meshes, "Some things are best shared."

I am sharing my mesh on a new blog hosted at Posterous where I plan to share my discoveries and experiments. I have been intrigued by Posterous as a blogging platform for my mesh lifestreams. I like its email interface that seems to have the capability to receive just about anything, e.g. photos, text, video, audio, etc. that you send it's direction. I am still learning and experimenting. I guess you could say that it's a mesh!

The site name is, of course, MeshingUp.com. At MeshingUp I intend to explore the intersections of my mesh. I'm a data geek in my day job and have interests in data, information, analytics, learning, innovation, and of course, leadership.

I will continue to explore leadership here at Lead Quietly. But I invite you to come and mesh with me at MeshingUp.com. Let's get in a Mesh of trouble!

Thanks for reading. Please mesh and, of course, lead quietly.
Don